Kingsoft’s help article “How to recover files deleted by mistake and unsaved files, and view backup files” is the primary source for the clicks below.
1. The restart prompt
After a crash or power loss, open the same module (Writer, Spreadsheet, or Presentation). If a View Backup banner appears, use it. Save the recovered file under a new name immediately.
2. Auto Backup panel
- Open a blank document in the same app.
- Menu → Backup and Recovery → Auto Backup.
- Switch Local Backup vs Cloud Backup to match how you work.
- View Details, sort by time, Open or Open All.
- File → Save As. Do not save over a damaged original until you have two copies.
3. Cloud Recycle Bin
If you deleted a cloud document: WPS Home → Open → Recycle Bin → Recover. Then find it again under My Cloud Files.
4. Windows folder (last resort)
On many Windows installs, backups live under a Kingsoft path similar to C:\Users\<you>\AppData\Roaming\kingsoft\office6\backup. Show hidden items in Explorer. Sort by Date modified. This path can change by version - if it is empty, believe the in-app Auto Backup list first.
Turn it on before the next outage
- Enable Auto Backup and pick a short interval.
- Save important files to disk and to Cloud.
- Do not treat Cloud as immortal - Kingsoft warns idle accounts can lose cloud objects after long inactivity.
Prevention that takes two minutes
- Enable Auto Backup the first evening.
- Save important files to disk and to Cloud.
- Do not treat Cloud as immortal - idle accounts can lose objects after a long stretch without login.
- Name versions: proposal-v3.docx is cheaper than a recovery tool.
If a pop-up offers “AI recover everything” while you are already panicking, close it. That is a different product category and a common malware door.
Recover unsaved WPS document: the order that wastes less time
Restart and use View Backup if it appears. Then Menu → Backup and Recovery → Auto Backup. Then Cloud Recycle Bin for deleted cloud files. Then the Roaming folder on Windows. Save recovered work under a new name. Kingsoft’s help article is the primary source for those clicks.
Prevention is cheaper than recovery
Set a short Auto Backup interval the first night. Save to disk and, if you use Cloud, wait for the sync icon. A hostel outage or a kernel update should not be the first time you learn the menu path.
Keep reading
- WPS Cloud - Quota and idle-file warnings.
- WPS Writer - Default save type and track changes.
